Privacy Policy & Terms of Service
Last Updated: May 22, 2024
Transparency is the foundation of a reliable logistics partnership. This document outlines how Double Up Logistics, Inc. manages your data and the professional standards governing our freight transportation and supply chain services.
Privacy Policy
At Double Up Logistics, Inc., we prioritize the security of the information you entrust to us. This policy covers all digital interactions concerning our shipping and distribution operations centered in Hawthorn Woods, Illinois.
1. Introduction
Double Up Logistics, Inc. operates as a full-service freight broker and logistics partner. This policy applies to all users of our website and clients utilizing our supply chain solutions.
2. Information We Collect
We collect essential data required to facilitate complex logistics maneuvers:
- Personal Identification: Name, professional email, phone numbers, and corporate addresses provided via quote request forms.
- Logistics Data: Origin/destination addresses, freight dimensions, and Incoterms details.
- Technical Data: Cookies and IP addresses used solely for website analytics and performance optimization.
3. How We Use Your Information
Information is utilized to provide high-visibility logistics services, including tracking and tracing, freight transportation scheduling, and responding to service inquiries via info@doubleuplogistics.com.
4. Data Sharing and Disclosure
We respect your privacy: Double Up Logistics, Inc. does not sell your personal data. Information is shared exclusively with necessary service partners (carriers, warehouse operators, and transshipment agents) to fulfill your specific transportation requests.
5. Data Security
We employ industry-standard encryption and secure server protocols to protect your data from unauthorized access, maintaining the integrity of your global supply chain information.
6. Your Rights
You maintain the right to access, rectify, or request the deletion of your personal data held within our systems. Please contact our legal compliance desk for such requests.
Terms of Service
By accessing this website or engaging our freight transportation services, you agree to comply with and be bound by the following terms and conditions.
1. Agreement to Terms
These terms constitute a legally binding agreement between you and Double Up Logistics, Inc. regarding the use of our digital platforms and logistics advisory services.
2. Use of Our Website
Unauthorized use of this website, including data mining for tracking information or duplication of proprietary logistics process diagrams, is strictly prohibited. All content remains the intellectual property of Double Up Logistics, Inc.
3. Service Terms
Shipping quotes provided via this platform are subject to cargo verification. Liability for freight transportation is governed by individual bills of lading and specific service level agreements executed at the time of dispatch.
4. Limitation of Liability
While we provide advanced tracking and tracing, Double Up Logistics, Inc. is not liable for indirect or consequential losses resulting from website interruptions or third-party carrier delays beyond our immediate control.
5. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Illinois. Any legal proceedings related to these terms shall be conducted in the courts of Lake County, IL.
Questions About Our Policies?
Our compliance team is here to provide clarity. For detailed information regarding your customer rights or our logistics terms of service, reach out directly.
Contact Legal Support